New Zealand online shoppers face higher delivery costs and returns fees
According to RNZ, online shoppers in New Zealand are facing higher delivery costs and returns fees. While most retailers offer some form of free shipping, the amount people must spend to qualify for it has also increased. That is pushing up consumer costs.
The cost of online shopping in New Zealand is rising. As reported by RNZ, consumers are seeing increases in both delivery and returns fees. The change directly affects household budgets.
The report says most retailers still offer some form of free shipping. But the minimum spend required to qualify for free shipping has increased. That means shopping baskets need to be larger.
The rise in returns fees is an extra burden for consumers, especially for items such as clothing that are often tried before being kept. Retailers say their logistics costs have gone up. Experts say shoppers can make more careful choices by comparing conditions.
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