Australia-Pacific

Woolworths to offshore hundreds of corporate jobs

Australia's largest supermarket chain, Woolworths Group, has told employees it plans to offshore around 700 corporate positions in finance, IT and customer analytics to India and the Philippines. The decision is part of a roughly 1.5-billion-Australian-dollar cost-cutting target across the retailer. Unions have begun planning protests.

Office tower in Sydney under a grey morning sky
Office tower in Sydney under a grey morning skyPhoto: Rohi Bernard Codillo / Pexels
ABC News Australia1 h agoWOW.AX

Woolworths, Australia's largest supermarket group, used a Sydney headquarters internal meeting to announce that around 700 corporate positions will be transferred to shared-service centres in Bengaluru, India, and Manila, the Philippines. The roles affected cover finance operations, IT infrastructure and customer analytics. The company said it expected the phased transition to be completed by the end of 2027.

Woolworths Group CEO Amanda Bardwell wrote to employees that the decision was part of a 1.5-billion-Australian-dollar cost-cutting target for the 2027 financial year. The company said affected staff would be offered enhanced severance and internal-relocation options. Independent economist Saul Eslake said the move was a concrete reflection of mounting competitive pressure on the retail sector.

Shop, Distributive and Allied Employees Association (SDA) national secretary Gerard Dwyer described the decision as "a breach of the social contract" and said workplace actions would begin next week in Brisbane and Sydney. Federal Employment Minister Murray Watt said the Fair Work Commission would monitor the process. Woolworths shares rose 0.8% on the ASX to A$28.90. Not investment advice.

RegulationTechWOW.AXAustralia-PacificABC News Australia
This article is an AI-curated summary of the original story published by ABC News Australia. The illustration is a stock photo by Rohi Bernard Codillo from Pexels and is not from the original story.

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